Our Commitment

Responsible Gaming

Jai Club is committed to providing a safe, fair, and enjoyable gaming experience for all users.

🛡️ Our Promise: Jai Club believes that gaming should always be fun and within your means. We provide tools, resources, and support to help every player enjoy our platform responsibly.

1 What is Responsible Gaming?

Responsible gaming means playing within your personal limits — financially, emotionally, and time-wise. It means treating gaming as a form of entertainment and never as a way to solve financial problems or escape personal challenges.

At Jai Club, we are committed to promoting responsible gaming by providing educational resources, practical tools, and direct support to any player who may need help.

2 Know Your Limits

Before you play, it helps to set clear personal limits. Consider the following:

  • Time Limits: Decide how much time you will spend gaming each day or week before you start.
  • Budget Limits: Only play with money you can afford to lose. Treat it as entertainment spend — like going to a movie.
  • Loss Limits: Set a maximum amount you are comfortable losing in a session and stop when you reach it.
  • Win Goals: Decide in advance at what point you will stop if you are winning.
Remember: Never chase losses. If you lose your session budget, stop playing and do not deposit more to try to recover it. Chasing losses is one of the most common signs of problem gaming.

3 Signs of Problem Gaming

Gaming can become a problem when it starts negatively affecting your daily life. Check yourself honestly against the following warning signs:

🔍 Self-Assessment – Ask Yourself:

Do you spend more time or money gaming than you originally intended?

Do you feel irritable or restless when you try to reduce or stop gaming?

Do you game to escape problems or to relieve feelings of anxiety or depression?

Have you lied to family or friends about the amount of time or money you spend gaming?

Do you continue gaming even after losing your set budget?

Has gaming negatively affected your relationships, work, or studies?

Do you feel a need to game with increasing amounts of money to get the same level of excitement?

If you answered "yes" to two or more of these questions, we strongly encourage you to use our responsible gaming tools or reach out to a professional counsellor.

4 Responsible Gaming Tools

Jai Club provides the following tools to help you stay in control of your gaming activity:

⏱️

Session Time Limits

Set daily or weekly time limits on your gaming sessions. You'll receive a reminder when your limit is reached.

💰

Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending within your budget.

❄️

Cooling-Off Period

Take a short break from gaming for 24 hours, 7 days, or 30 days. Your account remains safe during this time.

🔒

Self-Exclusion

Permanently or temporarily exclude yourself from the platform. Contact our support team to activate this.

📊

Activity Statements

View detailed reports of your gaming history, deposits, withdrawals, and time spent on the platform.

🚫

Loss Limits

Set the maximum amount you are allowed to lose per day, week, or month before your account is paused.

To activate any of these tools, log in to your account and go to Settings → Responsible Gaming, or contact our 24/7 support team for immediate assistance.

5 Tips for Healthy Gaming

  • Always play for entertainment — not as a source of income or to solve financial problems.
  • Set a strict gaming budget before you start and stick to it.
  • Take regular breaks — step away from the screen every hour.
  • Never play while you are tired, stressed, depressed, or under the influence of alcohol.
  • Balance gaming with other hobbies, social activities, and responsibilities.
  • Keep track of how much time and money you spend on gaming.
  • Never borrow money to fund your gaming.
  • Talk openly with family or friends about your gaming habits.

6 Protecting Vulnerable Players

6.1 Age Verification

Jai Club strictly enforces an 18+ age policy. We require mobile number verification and may request identity documents to confirm your age. Any account found to belong to a minor will be immediately closed and all funds returned to the deposit source.

6.2 Parental Controls

If you share a device with minors, we strongly recommend:

  • Using your device's built-in parental controls or screen time restrictions.
  • Never saving your Jai Club login credentials on shared devices.
  • Logging out of your account after every session.
  • Using a strong password that minors cannot guess.

6.3 Protecting Yourself

If you feel that gaming is becoming a problem, please reach out to us immediately. We will assist you without judgment in setting limits or deactivating your account.

7 Where to Get Help

If you or someone you know is struggling with problem gaming, please reach out to these professional resources:

iCall – Mental Health

Free counselling helpline for mental health and addictions.

📞 9152987821

Vandrevala Foundation

24/7 mental health helpline available across India.

📞 1860-2662-345

NIMHANS Helpline

National Institute of Mental Health and Neurosciences.

📞 080-46110007

Jai Club Support

Our responsible gaming team is available 24/7.

💬 Live Chat
You are not alone. Problem gaming is recognised as a health issue, not a moral failure. Seeking help is a sign of strength. Our support team is trained to assist with empathy and confidentiality.

8 Our Responsible Gaming Commitment

Jai Club is committed to the following principles in everything we do:

  • We will never knowingly allow minors to use our platform.
  • We will provide clear and accessible tools to help users manage their gaming.
  • We will train our support staff to identify and assist players showing signs of problem gaming.
  • We will never market our platform to vulnerable individuals.
  • We will honour all self-exclusion and limit-setting requests promptly and without question.
  • We will continuously review and improve our responsible gaming practices.

Gaming at Jai Club should always be enjoyable. If it stops being fun, it is time to take a break — and we are here to help you do that.